About Us

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Though everyone knows that giving is infinitely more enriching than receiving, finding the right gift, outlet or time can sometimes be hard.

At Dial-a-Surprize we find the right gifts for you from our selection in-store and available online at www.dial-a-surprize.co.za or, sourced from the local perfume or toy store and delivered in a unique, elegant and bespoke package to your door. There are no excuses for having forgotten any occasion!

Whether you or someone you know is celebrating a birthday, anniversary, romantic evening, new job or engagement or whether you simply want to say 'thank you', 'you're special', 'I love you' or 'forgive me', Dial-a-Surprize presents you with a solution.

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We offer gifts suitable to everyone, every occasion and every pocket. At Dial-a-Surprize it's not just the gift, but the packaging that makes an unforgettable moment exactly that. All our gifts are superbly wrapped – an elegant feast of colour that will your take your breath away!

We offer everything your imagination can possibly construe, from a single red rose in a crisp white box with a red satin bow, to French champagne in a silver ice bucket with crystal cut glasses, preserved ginger in a jar packaged in a box and wrapped with a ribbon, home made biscuits in a tin, a gold fish in a sparkling fish bowl, an African violet in a crisp white box with a satin purple bow, a simple rose bowl filled with fresh colorful roses, a large fluffy teddy or your own select choice of gift, elegantly wrapped and delivered with helium balloons or someone to serenade the one you love, that impossible person to buy for or your best friend.

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At Dial-a-Surprize we give you superior service! We hand pick our products to represent the best there is in quality and style. Our gifts are cunningly chosen to reflect the tastes and interests of friends and family and mark the significant occasions in life.

We work very hard to find the best deals on the products you want and our dedicated team will always strive to offer you value for money. And we NEVER sacrifice on quality!

Not only do you not have to physically go into busy shopping malls, but with the click of a mouse we source, wrap and deliver your gifts – in style, 24 hours a day, 7 days a week! Happy shopping.

Yours in gifts that surprize!

"It is an absolute pleasure to deal with someone as thoroughly professional and punctual as you are." – Di Mac Mahon

"Thank you so much for all your help. The parcel was apparently absolutely stunning. It was more than just a pleasure doing business with you and you can expect many more orders from me in the near future" – Candice Naidoo

"You have been most helpful considering this is your most busiest time and me leaving it for the last minute. I am very happily surprised. This is money well spent and guaranteed future business!" – Rebekah Nevin (Natal)

"Thank you so much for this wonderful business of yours! I just love it!" – Gillian Phyfer (Cape Town)

"Dear Sue, Just a short note to say that every time I've used your company, the gift recipient has been blown away. Thank you for your brilliant selection, quality and professionalism. I am definitely a customer for life." – Casey Quinton, Investec

"Went into the office for a meeting on my birthday and to my surprise I saw they had phoned Dial-a-Surprize. Thank you for a beautiful gift!" – T. Ractliffe

"Thank you for making the day so successful. I think it only dawned on him after you had left that Spiderman had visited him and since then he has not stopped talking. This morning he went to daycare with his Spiderman suit from head to toe, tagging along his bag behind him. He is convinced that the girl with you is Mary Jane and you Aunt May, so thank you very much for everything." – Wendy Arendse (Cape Town)

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Calender
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My First Easter

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Superior quality RUSS soft toy - delivered in gift bag with tissue and satin bows with a large hollo...

R 249.00

Details

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Cape Town

(021) 461 0821
hello@dial-a-surprize.co.za
(Head office)

Areas outside of Cape Town

Dial-a-Surprize Cape Town (Head Office)
(021) 461 0821
hello@dial-a-surprize.co.za

Testimonial
He loved it!

Dear Sue, I would love to thank you so very much from the bottom of my heart for your help with the surprise cake. He absolutely loved it and even though it was delivered as an anonymous surprise he knew it was from me. :) Kind regards and all the best, Aggi (UK)   
 

A BIG Thank You

To Everyone at Dial-a-Surprize,

A BIG Thank you for promptness and efficiency with the teddy bear delivery to Blouberg Netcare hospital this morning. I experienced a few hick-ups with the online ordering and decided to call your Cape Town office from Singapore, South East Asia. The lady was very friendly and apologetic and had offered to take my order over the phone immediately.

Thank you for the great service that you offer at a very reasonable price too, may I say.  You have helped me to make a sick little girl in hospital very, very happy today!! Thank you for the extra balloons & sweets too!

I have never used this kind of internet gift service before, but will do so more often from now on.

Kind Regards

M. Bahr
Singapore

 

Excellent JOB!

I just want to send compliments to the excellent service I received last week with the gifts that were sent my way, your company does an excellent job and I will be referring you to all other contacts that might need assistance with any parcels in the future.

Thank you for your great service once again.

Kind regards,

Natasha Van Der Walt (Johannesburg)


Excellent Customer Service

You have been very helpful and have excellent customer service. Erin, UK
 

Suitably Impressed!

 

Would just like to say thank you so much for arranging this for us.  Our client was suitably impressed!! Hollard Insurance Group

 

Beautiful Flowers!

 

Thank you so much for my beautiful flowers that I received yesterday from Joe.  I wanted to email you yesterday already but I had just relocated offices and it was chaotic! 

The bouquet that you picked and put together has all my favourite flowers in I just LOVE the pink daisy.  The roses have opened up nicely and they are brightening up my new desk space.

Thank you again I am a very happy happy happy girl!

Kind regards

Janet, Cape Town


 

Very Impressed!

Very impressed with the service and will definitely be using dial a surprise again!

Thanks again.

 Isabel Roy (London)

Fantastic Service Always!

 

I have just received word of delivery of the flowers!
 
Wow that is super quick!
 
Thanks again for the great, quick and reliable service :)
 
It's a pleasure dealing with you.
 
Until next time... Joe Black (Cape Town)

 

Fantastic Service!

Thanks for your fantastic service!

 Regards

Tania (Kuilsriver, Cape Town)

Unbelievable Service!

Terrence, thank you for unbelievable service!!! I am hugely impressed and will definitely use you again!
Allyson - Johannesburg

You guys ROCK!!

 

You guys RRRRRRRRRRRRRRRROCK!!! Well done yet again…for yet another IMPRESSIVE SERVICE COMMITMENT! We’re totally LOVING Dial-A-Surprise – SUPER good for business!!!!! And WAYSSSSSSSS better than SLICED CHEESE ;o)

Thanks a million especially to you, TERRENCE! You NEVER LET US DOWN!!!

 Warmest Regards,

Jacqueline Sandow (Johannesburg)

 

 

Absolutely Stunning!!

 

My order is absolutely stunning!!!!!!  and boss lady is extremely happy with her gift. Thank you so much, glad I’m a member!

Regards, Sharon (Cape Town)

 

Everything was perfect!

 

Dear Sue,

 
Clarise just received the package and she couldn't believe it! Everything - the timing and packaging - was perfect, just as I had hoped. Thank you very much ;-)
 
Kind regards,
Herman Myburgh

You guys are great!

 

Sue, thank you for the beautiful cup cake and balloons delivered to the airport yesterday!!! It was perfect, my sister loved it!!! You guys are great, will use you again. Best regards,

Liza Pienaar | Customer Service Agent | SAA Cargo

 

 

Blown Away!

We absolutely hit the nail on the head with Sandy's gift (the plate)! She was blown away! Thank you as always.

Di MacMahon

Independent Newspapers PR

Prompt Service

Thank you so much for your prompt service - will DEFINITELY be returning and referring more friends to you guys! Karen Homan

Great!

Waardeer ENORM baie! Gan julle verseker weer gebruik!
Toedles
Cisca Deysel

 

Fantastic Service!

Thank you so much for the turn-around-time! That is fantastic service!

Hope you have a lovely day.

Thanks again, Charmaine, KPMG

 

Different from other sites!

 

Oh perfect.  Thanks so much...you guys are so quick!  Your site is such a welcome change to all the other online gifting sites that I have come across....reasonable prices with gifts that I actually want to give....it's awesome!  I will definitely be in touch for birthdays etc in the future.

 
Thanks so much!
 
Niki Ogilvy
 

Thank you!

Thank you guys for making our anniversary a little bit special with us being quite a distance apart!

Regards,
Pranitha Dawlal
 

 

Yummy cupcakes!

 

Hi Jeanette,
 
My friend was very happy with her suprise and said the cupcakes were yummy with icing just like her gran used to make.
 
Thanks so much!
Regards
Sherryl Donlon

Love the site!

Love the site!

Alison Cameron

Blown Away!

 

Thanks for getting Mirriam's gift to her today, much appreciated. Smiles from ear to ear. She was blown away! Lynn, Cape Town

 

Very happy!

 

Once again thank you.  We will continue to use Dial-a-Surprise as we are very happy with the service you have given us.
 
Kind Regards
Dianne (UK)

Love it!

I love it!! Love the new website! Well done, it’s looking very professional and I love the new products.
 Candy

Prompt and Efficient

 

Dear Sue

I’m absolutely delighted with Dial-a-Surprize’s prompt and efficient service – not to mention understanding my requirements.  My daughter was thrilled with the gift and an added bonus – she loved the packaging and said that it even matched her outfit! 

Thank you for making this memorable day such a pleasant one!

Regards

Celia Parker (Gardens CT)

Thank you!

 

Thanks so much for this special delivery... you made her day...and mine!!

Good to have found you... will make use of you for sure in the future!

Marlene van Jaarsveld
Chock dee kaang naa! (Singapore)

Excellent Service

Just want to send sincere thanks for your excellent service and amazing product you sent to Rolanda yesterday.  Chrissie sent me an mms of the cup cakes and she was truly blown away.  It was a wonderful surprise for her and a very novel idea as well.  Many thanks for organising it for me so quickly.  I really appreciate it and will most certainly promote your company to all my friends.

Kind Regards
Alyson

 

Affordable and Efficient

Thank you so much for all your trouble. Will definitely brag about Dial a Surprise. Affordable and efficient. Leanne Zwiegers, Cape Province.


Fabulous Team

Dear Sue

Thank you!

You and your team are fabulous.  I thank my lucky stars you were referred to me some two years ago by a colleague – I have not used another flower delivery service again! And P.S I have likewise managed to convince my family and friends to do the same – even my aunt in Australia uses you now!.

Please could you send me your invoice so that I can effect payment as soon as possible.

Kind regards
Jacqui

Dear Sue

Thank you so much for the photos, the flowers look great and Nastassja was
so happy when she thanked her mom.
Thank you for arranging so beautifully.
Regards
Natalia

Thanks

You guys are awesome.

Regards

Claudette

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P.S. We accept VISA and MASTER CARDS – now online or by telephone/fax.

P.S.S. We also accept EFT payments.

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